GENERAL TERMS AND CONDITIONS

The following is a summary of the major provisions of Advanced Calibration Designs, Inc.'s (ACD) Terms and Conditions of Sale. 

1. Prices are subject to change without advanced notice.
2. Payment for terms are NET 30, payable in U.S. dollars, unless otherwise notified at the time of the order.
3. F.O.B. point is factory, Tucson, Arizona 85710 U.S.A.
4. Minimum billing is $50.00 per order.  Any order under $50.00 will be charged an additional $10.00 handling fee.
5. Claims for shortages or shipping errors must be made within 30 days of shipment.
6. Returns for credit will be accepted only with prior approval, and subject to a 25% restocking charge.  The minimum restocking charge will be $50.00.  Electrochemical generating cells and batteries are not returnable for credit, except by special arrangement.  There will be no additional charge for instruments returned that include electrochemical generating cells and/or batteries.
7. Returns for repairs or service (e.g. recalibration) must be accompanied by an ACD Return Material Authorization (RMA) number.  Please call our customer service department at (520) 290-2855 to obtain an RMA number.  You will need to provide the instrument model number, type of gas generated, serial number along with a description of the problem or required service.
8. Warranty is automatically allowed on products returned with an RMA in good physical condition within their warranty period, and which, by our tests, are found to be defective.  Please see Standard Warranty and Supplemental Warranty (below) for full details.
9. Unless warranty is claimed at the time of return, allowance of warranty is solely at the discretion of ACD.  ACD will automatically allow warranty, whether claimed  or not, on instruments or components which, in ACD's judgement, have failed under warranty.  No retroactive warranty claims will be allowed.
10. Instruments returned to ACD, but that are found to have no defect, other than a regularly replaceable, expendable part, will be subject to a charge of $85.00 even if the defective parts are deemed to be within warranty, since installation of such parts is deemed to be within the distributor's or user's capability and responsibility.  Instruments returned for repair, whether under warranty or not, will be subject to a minimum labor charge if no explanation or reason for rejection is recieved.

We warrant gas calibration equipment manufactured and sold by us to be free from defects in materials, workmanship and performance for a period of one year from the date of shipment.  Any parts found defective within that period will be repaired or replaced, at our option, free of charge, F.O.B. factory.  This warranty does not apply to those items which by their nature are subject to deterioration or consumption in normal service, and which must be cleaned, repaired, or replaced on a routine basis.

Such items may include:

• Electrochemical type generating cells
• Quick Check Vials (QCV)
• Batteries
• Fuses
• Air Filters

Advanced Calibration Designs, Inc's obligation under this warranty shall be limited to repairing or replacing, and returning any product which shall be returned to Advanced Calibration Designs, Inc. at its manufacturing facilities, with transportation charges prepaid, and which Advanced Calibration Designs, Inc.'s Material Review Board examination shall disclose to its satisfaction to have been defective.

This warranty is expressed in lieu of any and all other warranties and representations, expressed or implied, and all other obligations or liabilities on the part of Advanced Calibration Designs, Inc. including, but not limited to, the warranty of fitness for a particular purpose.  In no event shall Advanced Calibration Designs, Inc. be liable for direct, incidental or consequential loss or damage of any kind connected with the use of its products or failure of its products to function or operate properly.
 
 

The following is a listing of the available electrochemical cells and their standard warranty when installed in equipment manufactured and supplied by Advanced Calibration Designs, Inc.

MiniGen Family

MiniCal Cell - Chlorine, Hydrogen Sulfide, Hydrogen Cyanide, Hydrogen

• 10 Hour Cell - One year or 10 hours of use
• 5 Hour Cell - One year or 5 hours of use
• 2 Hour Cell - One year or 2 hours of use

MiniBump Cell - Chlorine, Hydrogen Sulfide, Hydrogen Cyanide, Hydrogen

• One year or a minimum of 250 tests

EC Cal

EC Cal Cell - Chlorine, Hydrogen Sulfide, Hydrogen Cyanide, Hydrogen

• One year or 50 hours of use

Cal 2000 Cell - Chlorine, Chlorine Dioxide, Hydrogen

• One year or 50 hours of use, 50 hour cell
• One year or 100 hours of use, 100 hour cell

Cal 2000 Cell - Hydrogen Sulfide, Hydrogen Cyanide

• One year or 50 hours of use

Cal 2000 LT Cell - Chlorine, Hydrogen Sulfide, Hydrogen Cyanide, Hydrogen

• One year or 10 hours of use

HydroGen Cell

• One year, unlimited usage

Quick Check Vials (QCV) are warranted for one year from date of purchase unless specifically noted in future QCV offerings.  Vials are warranted to be sealed and free from defects for this time period.  Note that this warranty covers vials with an intact inner ampoule.  Once the inner ampoule has been broken the vial is considered to have been used and is no longer covered under warranty.